I was listening to a podcast on being aware of oneself this morning and it got me thinking about the importance of this in a business setting. The key to anyone’s personal development is knowing the areas which they must develop. However, as with all of us we often find it difficult to get that perspective upon ourselves to be able to see what we are not so good at. We are all guilty of thinking we are not as good at certain things as we think we are. The key to a successful performance management system within any organisation is providing tools to help people build a level of self awareness that will allow them to grow. This is most effectively done with a 360 degree feedback process.
Allowing people to see what others think about how they perform gives them the opportunity to get a real holistic view on their performance at work. However one of the most important aspects of a successful feedback system is the individual feeling safe in what they receive. In many organisations the feedback for individuals is shared amongst others. This has a negative effect on the team member receiving the feedback; they feel that they are being judged. The key to an individual using the information most effectively is for the results to be private to them.
Although, allowing senior leaders to have an aggregated feedback from the whole team helps them to see growth in performance whilst keeping an individual’s results private. Keeping things secret to the team member allows them to work through what they want to improve based on the results they receive, knowing that they aren’t being judged. To aid this journey to a commitment around improving certain skills you can also coach team members through the results. True coaching means you don’t really need much information as it is all about guiding the individual to come to their own decisions. This allows the information to stay private and the individual to think it through and come to some conclusions as to what they need to improve based on the results.
At times in our private life we all find it difficult to have a high level of self awareness. Within a business which is looking to grow it is important for all employees to develop this skill to be able to understand where they can grow. It is a 360 degree feedback process that will allow individuals to build that self awareness to grow effectively.